Terms & Conditions

TERMS & CONDITIONS

Last Updated: April 2025

Welcome to Avaz. These Terms & Conditions govern your access to and use of our website and services available at https://avazcloth.com/.

By accessing, browsing, or purchasing from our website, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.


1. General Information

This website is owned and operated by SVAPNCLOTH PRIVATE LIMITED under the brand name “Avaz”.

Website: https://avazcloth.com/

Registered Office Address:
Prop No. R-25, Second Floor, Rita Block, Shakarpur, East Delhi, Delhi – 110092

Phone: +91 9082741135
Email: svapncloth31@gmail.com

Throughout the website, the terms “we”, “us”, “our”, and “Avaz” refer to SVAPNCLOTH PRIVATE LIMITED.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts under applicable law
  • The information provided by you is accurate and complete

We reserve the right to refuse service or terminate accounts if these conditions are violated.


3. Products & Services

  • All products displayed on the website are subject to availability
  • We reserve the right to discontinue or modify products at any time without prior notice
  • Product colors, textures, and appearances may slightly vary depending on device display settings and lighting conditions
  • Prices are subject to change without notice; however, confirmed orders will not be affected

We make reasonable efforts to ensure accurate product descriptions but do not guarantee that all information is error-free.


4. Orders & Payments

  • Once an order is placed, you may receive confirmation via email, SMS, or WhatsApp
  • Payments are processed securely through third-party payment gateways
  • We do not store debit/credit card information on our servers
  • We reserve the right to cancel or refuse any order due to:
    • Suspected fraudulent activity
    • Incorrect pricing or technical errors
    • Product unavailability
    • Violation of these Terms & Conditions

In the event of cancellation from our side, eligible refunds will be processed accordingly.


5. Shipping & Delivery

  • Delivery timelines may vary depending on location, courier availability, and operational conditions
  • Estimated delivery times are provided for reference only
  • We are not responsible for delays caused by:
    • Courier partners
    • Natural disasters
    • Government restrictions
    • Strikes or unforeseen circumstances

Risk of loss and ownership of products pass to the customer upon successful delivery.


6. Return, Refund & Exchange Policy

Returns, refunds, exchanges, and cancellations are governed by our separate Return, Refund & Cancellation Policy available on our website.

By placing an order, you acknowledge and agree to the terms of that policy.


7. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Use the website for unlawful or fraudulent purposes
  • Upload or transmit viruses, malware, or harmful code
  • Attempt unauthorized access to our systems
  • Infringe upon intellectual property or other legal rights
  • Use the website to harass, abuse, threaten, or harm others

We reserve the right to restrict or terminate access for users violating these conditions.


8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Website design
  • Branding materials

is the intellectual property of Avaz and protected under applicable Indian copyright, trademark, and intellectual property laws.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.


9. Limitation of Liability

To the fullest extent permitted by law, Avaz shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Data loss
  • Business interruption

arising out of:

  • Use or inability to use the website
  • Product usage
  • Website errors or interruptions
  • Unauthorized access to data

Our total liability shall not exceed the amount paid by the customer for the relevant order.


10. Termination

We reserve the right to suspend, restrict, or terminate access to our website or services at any time without prior notice if:

  • These Terms & Conditions are violated
  • Fraudulent or suspicious activity is detected
  • Required by law or regulatory authorities

Termination shall not affect any rights or obligations accrued before termination.


11. Force Majeure

Avaz shall not be held responsible for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemic situations
  • Government actions
  • Internet failures
  • Power outages
  • Transportation disruptions
  • Labor strikes

During such events, obligations may be suspended until normal operations resume.


12. Third-Party Links

Our website may contain links to third-party websites or services. We do not control or assume responsibility for their content, policies, or practices.

Users access third-party websites at their own risk.


13. Modifications to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of revised terms.


14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these terms shall fall under the exclusive jurisdiction of the competent courts located in Delhi, India.


15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

AVAZ
Website: https://avazcloth.com/

Registered Office Address:
Prop No. R-25, Second Floor, Rita Block, Shakarpur, East Delhi, Delhi – 110092

Phone: +91 9082741135
Email: svapncloth31@gmail.com